365 Days of Grief & Healing

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Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.


If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.

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How kind and helpful the staff was - Brian went above and beyond in making things go smoothly for us.

Anna White, Holland, MI

May 13, 2014

I work in a church office and have for 20 years. I was able to witness many times the efficiency and kindness of Zaagman’s funeral home. I remember my pastor saying to me – “Carol, if you have to die, have Zaagman’s do your funeral.” I think he made this comment because of some frustration he had while working with another funeral home. I laughed when he said that, but took him seriously at the same time. Zaagman’s is and was a blessing to me and my family. Thank You!

Carol Kuiper, Grand Rapids, MI

March 18, 2014

Staff was very friendly and understanding, attentive to our every need. David was wonderful, answered my questions before I could ask them, returned my calls promptly and had solutions to an unforeseen situation. David and the whole Zaagman team were professional and I felt like they were an extension of my own family.

Cynthia Riek, Caledonia, MI

March 10, 2014

It was the family’s first experience in making arrangements for a close family member. We met with Jim Koops several times and he walked us through the process. We felt assured that the Zaagman staff would take care of the family’s needs. We have no reservation about recommending their services.

James Van Dyk, Comstock Park, MI

March 04, 2014

Jim Koops was super helpful, kind and considerate!

John Driscoll

December 18, 2013

David Durston is and was wonderful. He is genuine in his caring and sympathy – not just a job. He is ever helpful and prompt in provided whatever service or help he can provide. David has shown great patience and willingness to go “one step beyond” to ensure things move smoothly and properly regardless of the unexpected that occurs! Thank you so much David and Zaagman’s.

Melinda Hoff

November 28, 2013

It was a lovely, memorable service for my beautiful mom. Everyone we worked with from beginning to end was excellent.

Sharon Ward

November 20, 2013

Ron Willit was so great – helped and walked me through the ‘thank you’ cards, the ceremony – worked in conjunction with IHM Church and arranged everything – he was amazing. I’ll never forget my wonderful dad, but, more importantly, every detail Ron attended to made his (my dad’s) memory that much more special in the mind/hearts of all present. God bless you.

Kim Mercantante

November 17, 2013

Dave Durston and Zaagman’s did an excellent job for us. It was a first for me, I’d never had to organize a funeral before. I was in shock and grief with my husband’s passing and can never that Dave and Zaagman’s enough for making the experience a good memory of Geoff’s life. They were excellent in every way and detail. Thank you!

Rebecca Clifford

October 03, 2013

I will put the word out there: Zaagman Memorial Chapel is the greatest.

Emma Nelson

August 14, 2013